Contact el matador
get in touch
Contact us for wholesale orders, partnership opportunities and product information.
Additionally View/Download El Matador 2026 Catalog
Our commitment to quality
The elaboration of each of our products is governed by the highest quality standards. Each and every ingredient we use is carefully inspected to ensure the satisfaction of our customers.
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Woodridge, IL
60517
Frequently Asked Questions
Quick answers to the questions we hear most. Don’t see yours? Send us a message and we’ll get right back to you.
Where do I find the lot number and expiration date on my product?
Look for the best-by date in one of two places, depending on when your bottle was filled. Bottles from our original filling line have it engraved directly into the plastic on the lip of the bottle, just under the cap, in MMDDYY format — for example, Best 061128 means June 11, 2028. Bottles from our newer line have it printed on the label just above the Nutrition Facts panel — for example, 11 JUN 2028. This date code is how we identify the batch, so if you’re contacting us about a specific product, please include it along with the product name.
How do I place a wholesale order?
Choose Wholesale Order in the form above and include your company name, address, and contact information, or call us at (708) 261-4813. We work with grocery stores, restaurants, and distributors, and private label options are available. You can browse the full line in the El Matador 2026 Catalog.
Where can I buy El Matador products near me?
Use our Find a Store page to see retailers carrying El Matador across the Chicago area, Indiana, and Wisconsin. If a store is out of stock, ask a manager to reorder. We also ship to all 50 states through our online shop, Amazon, and Walmart.
Do you offer free shipping?
Yes. Orders of 4 or more 12 & 14 oz seasonings and pastes ship free, and every case of 12 ships free.
Are your products gluten free and vegan? Do they contain MSG or artificial colors?
It depends on the product. Our adobo pastes are gluten free and vegan, with no artificial colors. Our seasonings are different: all four (Arrachera, Chicken, Seafood, and Red Fajita) contain MSG, and Red Fajita and Chicken Seasoning also contain artificial color. We list everything on the label and in the Ingredients section of each product page, for the most up-to-date information, open the product in our shop and check its description.
What is your return policy?
If your order arrives damaged, defective, or incorrect, contact us within 15 days of delivery with your order number and we’ll send a replacement or issue a refund. Opened food products can’t be returned, and sale items are final. See our full Refund & Returns Policy.
What are your hours, and can I visit your facility?
Our customer service hours are Monday through Friday, 6:30 AM to 2:30 PM Central. Call (708) 261-4813, email elmatador@matadorbros.com, or use the form above and we’ll get back to you.
Please note that our Woodridge, IL facility is a food production plant and is not open to the public. Visits are by appointment only, so reach out first and we’ll set up a time.
How do I submit a video?
Cooking with El Matador? Select Submit Your Video in the form and drop a link to your video in the message. We love seeing what you make and may feature it on our site or social media.
Still have a question? We’re happy to help.